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What is MCP?

Model Context Protocol (MCP) expands your agent’s context, tools, and integrations. It provides a standard way to connect agents with external services and data sources—ideal for knowledge bases, internal systems, or advanced workflows that go beyond simple API calls.

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Add an MCP endpoint

  1. In Agent Builder, open the MCP section of your agent configuration.
  2. Click + Add Endpoint.
  3. Supply the endpoint details:
    • Endpoint Name* – descriptive label for teammates.
    • Endpoint URL* – full URL to your MCP server (for example https://example.com/mcp-server).
    • Description – explain what the endpoint provides so you can distinguish multiple connections later.
    • Icon URL – optional image to represent the endpoint (for example https://example.com/icon.png).
  4. Save to register the endpoint with your agent.

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Using MCP-powered tools and context

  • Once configured, MCP endpoints and the tools they expose appear in the @ picker alongside native tools.
  • Embed MCP resources directly in instructions to show the agent when to use them.
  • During conversations, the agent can automatically discover MCP-provided tools and contextual data.

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Best practices

  • Choose MCP servers with reliable uptime and predictable response times.
  • Document each endpoint’s capabilities so teammates know when to enable it.
  • Monitor responses in the Test console and update endpoints or filters as data changes.